Refund Policy
Changing your subscription can be done easily through the following steps.
- First, visit the 'My Account' section of the website and following the relevant link to remove your account
- Then submit a 'Cancelation Subscription' form
- Contact our support team with your respective request
Please know that we do not give refunds for any partial-month subscription periods or unused services. If you cancel, you will be able to enter our services until the end of the paid period.
We may terminate your account at any time without notice if it believes that you are in breach of our terms. In this is the case, you will not be entitled to any refund. After your account is ended, these terms except those which are intended to survive termination, will expire.
Not meeting our customers' expectations is something we do not like. We are sorry you wish to change your subscription. If you find the time, we'd honestly like to know how we can improve in the future and would appreciate any kind of feedback given to our customer care team.